Cleaning charges of Rs.100 will be charged, in case the pet dirties the cab.
For cemetery pickups, a cab cleaning cost of Rs.250 will be charged.
Toll charges have to be borne by the customer.
A pet handling charge of Rs.100 is chargeable if the pet is traveling without the owner.
Cancellation charge of Rs.200 is applicable if cancelled with only 60 minutes to the scheduled pickup time.
Additional kilometres will be charged for pickups beyond Electronic City Flyover, KR Puram, Kengeri Satellite Bus Stop, 8th Mile, Yelahanka, Konanakunde Cross Kanakapura Road, Kadugodi White Field Road and Kodathi Gate Sarjapur Main Road
As a protocol to ensure timely pickups, the driver will contact the client one hour prior to the pickup. The client will be given 15 min grace time to respond to the call. If the client does not respond to the call, the pickup slot will be given to other emergency pickups or other general online bookings. This protocol is followed to ensure that we attend all emergency pickups and to service all other clients.