PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the "Agreement") governs your use of this website, www.petcab.in (the "Website"), Kuharika Pet Ventures Private Limited - PetCab ("Business Name") offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Kuharika Pet Ventures Private Limited - PetCab reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Kuharika Pet Ventures Private Limited - PetCab will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Kuharika Pet Ventures Private Limited - PetCab encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Kuharika Pet Ventures Private Limited - PetCab for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

I. PRODUCTS

Terms of Offer. This Website offers for sale certain products (the "Products"). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.

Customer Solicitation: Unless you notify our third party call center reps or direct Kuharika Pet Ventures Private Limited - PetCab sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Kuharika Pet Ventures Private Limited - PetCab and its designated in house or third party call team(s).

Opt Out Procedure: We provide 3 easy ways to opt out of from future solicitations. 1. You may use the opt out link found in any email solicitation that you may receive. 2. You may also choose to opt out, via sending your email address to: admin@petcab.in.

You may send a written remove request to no. 59, 1st E Cross, 3rd Main, Near Nethaji Circle, Mathikere, Bangalore – 560054, Karnataka, India.

Proprietary Rights. Kuharika Pet Ventures Private Limited - PetCab has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by Kuharika Pet Ventures Private Limited - PetCab . Kuharika Pet Ventures Private Limited - PetCab also has rights to all trademarks and trade dress and specific layouts of this webpage, including calls to action, text placement, images and other information.

Sales Tax. If you purchase any Products, you will be responsible for paying any applicable sales tax.

WEBSITE

Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about nutritional and dietary supplements. Kuharika Pet Ventures Private Limited - PetCab does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Kuharika Pet Ventures Private Limited - PetCab does create the content on this Website, such content is protected by intellectual property laws of the India, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Kuharika Pet Ventures Private Limited - PetCab does not endorse the contents on any such third-party websites. Kuharika Pet Ventures Private Limited - PetCab is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk.

Use of Website; Kuharika Pet Ventures Private Limited - PetCab is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will (1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website License. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, noncommercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Kuharika Pet Ventures Private Limited – PetCab or the applicable third party (if third party content is at issue).

Posting. By posting, storing, or transmitting any content on the Website, you hereby grant Kuharika Pet Ventures Private Limited - PetCab a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Kuharika Pet Ventures Private Limited - PetCab does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Kuharika Pet Ventures Private Limited - PetCab is not liable for any damage or harm resulting from any posts by or interactions between users. Kuharika Pet Ventures Private Limited - PetCab reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Kuharika Pet Ventures Private Limited - PetCab deems objectionable, in MuscleUP Nutrition 's sole discretion.

DISCLAIMER OF WARRANTIES

Your use of this website and/or products are at your sole risk. The website and products are offered on an "as is" and "as available" basis. Kuharika pet ventures private limited - petcab expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the products or website content, or any reliance upon or use of the website content or products. ("products" include trial products.)

Without limiting the generality of the foregoing, kuharika pet ventures private limited - petcab makes no warranty:

That the information provided on this website is accurate, reliable, complete, or timely.

That the links to third-party websites are to information that is accurate, reliable, complete, or timely.

No advice or information, whether oral or written, obtained by you from this website will create any warranty not expressly stated herein.

As to the results that may be obtained from the use of the products or that defects in products will be corrected.

Regarding any products purchased or obtained through the website.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

LIMITATION OF LIABILITY

Kuharika pet ventures private limited - petcab entire liability, and your exclusive remedy, in law, in equity, or otherwise, with respect to the website content and products and/or for any breach of this agreement is solely limited to the amount you paid, less shipping and handling, for products purchased via the website.

Kuharika pet ventures private limited - petcab will not be liable for any direct, indirect, incidental, special or consequential damages in connection with this agreement or the products in any manner, including liabilities resulting from (1) the use or the inability to use the website content or products; (2) the cost of procuring substitute products or content; (3) any products purchased or obtained or transactions entered into through the website; or (4) any lost profits you allege.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so some of the above limitations may not apply to you.

INDEMNIFICATION

You will release, indemnify, defend and hold harmless Kuharika Pet Ventures Private Limited – PetCab, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products (including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Kuharika Pet Ventures Private Limited – PetCab. When Kuharika Pet Ventures Private Limited - PetCab is threatened with suit or sued by a third party, Kuharika Pet Ventures Private Limited - PetCab may seek written assurances from you concerning your promise to indemnify Kuharika Pet Ventures Private Limited - PetCab; your failure to provide such assurances may be considered by Kuharika Pet Ventures Private Limited - PetCab to be a material breach of this Agreement. Kuharika Pet Ventures Private Limited - PetCab will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Kuharika Pet Ventures Private Limited - PetCab choice at its expense. Kuharika Pet Ventures Private Limited - PetCab will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Kuharika Pet Ventures Private Limited - PetCab against any claim, but you must receive Kuharika Pet Ventures Private Limited - PetCab prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

PRIVACY

Kuharika Pet Ventures Private Limited - PetCab believes strongly in protecting user privacy and providing you with notice of MuscleUP Nutrition 's use of data. Please refer to Kuharika Pet Ventures Private Limited - PetCab privacy policy, incorporated by reference herein, that is posted on the Website.

AGREEMENT TO BE BOUND

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website.

GENERAL

Force Majeure. Kuharika Pet Ventures Private Limited - PetCab will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation. Kuharika Pet Ventures Private Limited - PetCab may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement. This Agreement comprises the entire agreement between you and [Kuharika Pet Ventures Private Limited - PetCab and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver. The failure of Kuharika Pet Ventures Private Limited - PetCab to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

Governing Law; Indian Court, This Website originates from the Bangalore, Karnataka. This Agreement will be governed by the laws of the State of Karnataka without regard to its conflict of law principles to the contrary. Neither you nor Kuharika Pet Ventures Private Limited - PetCab will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Karnataka. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights. By entering into this agreement, you hereby irrevocably waive any right you may have to join claims with those of other in the form of a class action or similar procedural device. Any claims arising out of, relating to, or connection with this agreement must be asserted individually.

Termination. Kuharika Pet Ventures Private Limited - PetCab reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Kuharika Pet Ventures Private Limited - PetCab may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Kuharika Pet Ventures Private Limited - PetCab reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Kuharika Pet Ventures Private Limited - PetCab chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use. Kuharika Pet Ventures Private Limited - PetCab makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws. Assignment. You may not assign your rights and obligations under this Agreement to anyone. Kuharika Pet Ventures Private Limited - PetCab may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

CANCELLATION POLICY

LOCAL, AIRPORT & CEMETERY TRANSPORT TRIPS

Cancellation by Customer

1. You can cancel the trip by raising a request online or by calling the call centre.
2. You can cancel the local trip 4 hours prior to the travel date and time.
3. Cancellation of the pickup within 4 hours from the pickup time and date, cancellation charges will be charged as per the cancellation policy.

Cancellation fee will be: Rs. 200 (Two hundred only)

Cancellation by PetCab

1. We can cancel your local trip and cancellation charges will be charged if there is no response from you during the time scheduled for the pickup.
2. We can cancel if there is no telephonic confirmation from you when the driver calls one hour prior to the pickup.
3. We can cancel the pickup of the customer if the customer is found using abusive language or showcasing rude behaviour.
4. We can cancel the pickup on the previous day subject any company holiday, driver emergency, state bandh, festival or a holiday.
5. If we cancel a confirmed pickup without any external factors effecting the cancellation, we shall add amount to your PetCab wallet as a cancellation charge by the company to the customer. This amount can be used in your next ride.
6. Vehicle breakdown or sudden unexpected traffic jams delaying the cab to reach you in time is something that cannot be controlled by the company or the driver. In such cancellations we offer a 10% discount on your next ride.

Refund: Company to Customer due to reason below

Cancellation by the company - fee will be: Rs. 200 (Two hundred only)

Cancellation due to breakdown or Traffic - fee will be: 10% (Ten percent on the total billing)

Pickup delayed beyond 20 minutes - fee will be: 10% (Ten percent on the total billing)

OUTSTATION TRANSPORT TRIPS

Cancellation by Customer

1. You can cancel the trip by raising a request online or by calling the call centre.
2. You can cancel the Outstation trip 1 day prior to the travel date and time.
3. Cancellation of the pickup within the same day of the pickup time and date, cancellation charges will be charged as per the cancellation policy. The advance paid will not be refunded.

Cancellation fee will be: Rs. 1000 (Advance paid will not be refunded)

Cancellation by PetCab

1. We shall cancel a outstation pickup if the customer does not pay the advance within 6 hours from the time of the booking by the customer.
2. We can cancel if there is no telephonic confirmation from you when the driver calls one hour prior to the pickup.
3. We can cancel the pickup of the customer if the customer is found using abusive language or showcasing rude behaviour.
4. We can cancel the pickup on the previous day subject any company holiday, driver emergency, state bandh, festival or a holiday.

REFUND POLICY

We thank you and appreciate your booking with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any booking you make through us unless specifically stated otherwise on our booking page. We make every effort to service the bookings placed with us as per the specifications and timelines mentioned against each trip. If due to any reason, unavoidable circumstances or beyond the limitations of the booking shall be cancelled and refunded. In the event of advance paid for booking and the booking has been cancelled for refund due to product fault, delivery of wrong product, partial product, etc the refund is processed.

Refund Cases:

1. Customer paying additional payment after the ride, the extra payment will be refunded by remitting it into the customers PetCab Wallet account.
2. Advance paid and the trip has been cancelled in advance as per the cancellation policy, the advance shall be remitted back the customers Bank account or if customer wishes it will be added in the PetCab wallet.
3. In case you are wrongly charged or charged more than the regular fare mentioned on the website, the difference amount will be refunded subject to the booking policy.
4. Cancellations charges given by the company will be remitted to your PetCab wallet account as refund.

Refund Process:

1. Please connect with our customer care via email and explain the case in detail for us to make a smooth refund process. (E-Mail: services@petcab.in)
2. The customer care team will validate the request by checking the refund mode, booking, terms, etc and shall take the request for refund.
3. Call the customer care to follow up if the refund is delayed.

Please Note:

• Refunds are receivable based on pay mode table mentioned in refund mode.
• We are not liable to pay any penalty or compensation to the customer for cancellation of any booking or any refund policy.

Refund Mode

Bank Account Online Transfer : 5-10 Working Days*

* Note Working Days are Monday To Friday excluding holidays

Please note: You can check the status of your refund in Your Account on the order's summary page.

• We will process the refund after receipt of the booking.
• Refund Cheque will be issued in the billing name unless otherwise advised by customers.
• In case the refund Cheque is lost by customer, Cheque will be reissued in15 days on the receipt of affidavit.
• In case of incorrect name on the refund Cheque, a new Cheque will be reissued in 15 days on the receipt of original Cheque from the customer.
• If your refund doesn't appear in Your Account, and the processing time for your payment method has passed, contact customer care for further assistance.

Caution: Please do not accept booking without online booking and sms confirmation as the company is not responsible for any such ride without the notice of the company.